PRIVACY POLICY

We are committed to helping you make the most of your time online within a trusted environment. Because we respect your privacy, we are letting you know about our online privacy policies. This privacy policy discloses how we collect, protect, use, and share information gathered about you on our website www.mykittea.com (our site). We hope that this disclosure will help increase your confidence in our site and enhance your experience on the internet. Your use of the website indicates your acceptance of the terms of this privacy policy.

TYPE OF INFORMATION WE COLLECT
When you visit our site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse our site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to our site, and information about how you interact with our site. We refer to this automatically-collected information as “Device Information”.
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on our site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse our site.
INFORMATION YOU PROVIDE
There are a few activities on our site where the collection of personally identifiable information is necessary. Those activities include things like making a purchase, entering a contest or giveaway, requesting a catalog, newsletter or other information, registering an account on our site, filling out a survey or questionnaire, or contacting us. When we collect personally identifiable information, you will know because you will have to provide that information to us. For most activities, we collect only your name, e-mail address, mailing address, and birth date. When you make a purchase, we also collect your billing address, contact number, and credit card information.

If you visit our pages on social media sites such as Facebook and Instagram, we may collect both personally-identifiable and non-personally-identifiable information. For example, if you ask a customer service question through our Instagram page, we will receive your username along with your question and will use that information to respond to your question. Personally identifiable information will be stored by Kittea until erased in the ordinary course of business.
Additionally, we use this personally identifiable information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
WHO WE SHARE YOUR INFORMATION WITH
Sometimes we use third-party companies to help us market products you were interested in from our website, or to facilitate order processing and fulfillment. in those instances, we share your information with them to target advertising, deliver products, assist us in collecting and managing customer information, fulfill promotions and/orders and/or communicate with you.
These third-party companies include:
  • shopify – facilitate online orders
  • mailchimp – email marketing
  • facebook, google, other advertisers – advertising services
Some of these companies are given access to some or all of the information you provide us, and some may use cookies or other tracking technologies on our behalf. These companies are restricted from using your information in any manner other than in helping us to target advertising or to deliver or provide you with our products.
Kittea uses targeted advertising services provided by companies such as Facebook, Google, and other third-party vendors. These services are intended to deliver advertisements that you are likely to be interested in, based on your recent browsing. Those services use technical means such as cookies and pixel tags to collect data as described in their privacy notices in order to help provide ads that are more relevant to you. As pertinent to Kittea's website, they collect data about your browsing activity on Kittea's website, such as which pages you visited and when; technical information about your device and browser such as your device's ip address, device type and unique identifier; information about what ads have been served to you and whether you interacted with the ad; and data from third-party advertising partners such as pseudonymous identifiers to help deliver ads to you and recognize you across browsers and devices. the third-party vendors offer ways to opt out of tracking and that information can be found on their respective websites. 
Finally, we may also share your personally identifiable information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
BEHAVIOURAL ADVERTISING
As described above, we use your personally identifiable information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
DO NOT TRACK
Please note that we do not alter our site’s data collection and use practices when we see a Do Not Track signal from your browser.
YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through our site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. We last updated our privacy policy on 30 Aug, 2018.
CONTACT US
If you have any questions regarding this privacy policy or about Kittea in general, please contact us by e‑mail at hello@mykittea.com or by mail using the details provided below:
Kittea
31 Woodlands Close #05-01
Singapore 737855
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